aftown

music downloads on aftown
G

accounts

get a quick solution to problems relating to your aftown user account

is there a signup fee?
creating an account with aftown.com is totally free of charge; sign up today if you have not already done so.
email/username already in use/existing?
all aftown users have unique/distinct email addresses and usernames. if you get any error messages when trying to create an account, then it means;

  1. You have already registered [if you want to recover your account, fill in the password reset form with your email.You will receive an email with your password].
  2. the username might have been already taken by another user [simply change your username and enter your mobile number. Click on register to create your account]
password reset doesn't work
if the reset password link fails, reach us via our live chat or call the numbers below.
login details not working
you are sure of your login details but can’t access your account?
contact our live support team or call the numbers below
how do i change my aftown password?
  1. sign in to your aftown account
  2. click on you from the menu and select account settings from the drop-down
  3. enter current and new passwords in the respective fields provided, and click on the change password button to complete the process
how do i change my location address?
  1. sign in to your aftown account
  2. click on you from the menu and select account settings from the drop-down
  3. click on the addresses button [second of the three buttons] from the top of the page
  4. edit your address from and save changes
how do i sign up?
creating an aftown account

  1. go to aftown.com
  2. click on register
  3. enter your email
  4. enter your password
  5. confirm your password
  6. enter your username ( any name you desire to call/label your account with)
  7. enter your mobile number
  8. click on register
Don’t remember password
  1. click on forgot your password
  2. enter your email on the password request form
  3. click on reset
  4. you will receive an email with a reset link
  5. hit on Click here to reset your password
  6. enter your new password and confirm your password
  7. click on Reset and you are done
don’t remember my username
contact our live support team or call the numbers below.
how do i edit my aftown profile?
to edit your aftown user profile,

  1. sign in to your aftown account
  2. click on you from the menu and select view profile from the drop-down
  3. edit your profile from the your public profile section and save
how do i edit my aftown email address?
  1. sign in to your aftown account
  2. click on you from the menu and select account settings from the drop-down
  3. enter new email address in the new email field provided
  4. click on the change mail button to complete the process
how do i view my downloads?
  1. sign in to your aftown account
  2. click on you from the menu and select my downloads from the drop-down

access your downloads

topup/payments

get a quick solution to problems relating to topping up your aftown user account

how do i top-up?
you may top-up your aftown account using  mobile money, credit/debit card, or the aftown voucher.
how do i top-up using credit/ debit card?
to top-up using credit/debit card,

  1. sign in to your aftown account
  2. select top-up from the menu [top-up page opens]
  3. select preferred amount from the drop-down and click on the make payment button. [new page opens]
  4. click on place your order
  5. select credit/debit card and fill in the form
  6. click on make payment

your aftown account is successfully topped-up

how do i top-up using credit/ debit card?
to top-up using credit/debit card,

  1. sign in to your aftown account
  2. select top-up from the menu [top-up page opens]
  3. select preferred amount from the drop-down and click on the make payment button. [new page opens]
  4. click on place your order
  5. select credit/debit card and fill in the form
  6. click on make payment

your aftown account is successfully topped-up

my top-up failed even though funds were withdrawn from my momo account. What should I do?
No worries. Call us via 0555.892892 – Weekdays, 0543.311119 – Weekends, 0544.145209 – Weeknights and your issues will be resolved promptly.
how do i top-up using mobile money?
to top-up using mobile money,

  1. sign in to your aftown account
  2. select top-up from the menu [top-up page opens]
  3. select preferred amount from the drop-down and click on the make payment button. [new page opens]
  4. click on place your order
  5. Select mobile payment and then your mobile money provider. fill the form and submit.
  6. confirm the transaction on your mobile device.

your aftown account has been successfully topped-up.

how do i top-up using aftown voucher?
to top-up using aftown voucher,

  1. sign in to your aftown account
  2. select top-up from the menu [top-up page opens]
  3. click on buy aftown voucher from the top-up with voucher section. [new page opens]
  4. fill in form. [new page opens]
  5. click on place order
  6. choose between mobile payment and credit/debit card as a mode of payment for the aftown voucher, and fill in the respective form
  7. confirm transaction on your mobile device. [voucher code is received via sms]
  8. go to step 2 and enter voucher code into the space provided in the top-up with voucher section

your aftown account has been successfully topped-up.

my mobile money account has been deducted but it is not reflecting in my aftown account
don’t stress out, kindly call our support numbers below and your account will be credited immediately after we confirm from our end

features

get a quick solution to your problems relating to features on aftown

Browse
Click on browse to view all the music genres you love , select your favourite  genre and choose your song
Support
Find all the answers you want  with just a click on support on the app or  https://support.aftown.com 
Cart
Save your favourite songs in the cart and download later
News
Update yourself with just a click on news , and know all about the music industry
Search bar
Search for artists,songs,genres and more

aftown play

get a quick solution to problems relating to downloading and playing of music on aftown

how do I download a song/an album after topping up my account
  1. enter the title of the song or artist name in the search bar and hit search
  2. click on the song / album and click on download now
  3. click on submit order
  4. click on download file
  5. click on download and the music begins to download on your device
how many times can i download a song or album?

for each song or album that you buy on aftown, you are allowed five (5) download chances. exhaustion of the five (5) download limits will deny you of downloading. Call aftown support for a download limit reset.

how do i get a song or album i pre-ordered?
buying a pre-ordered song or album on aftown means paying for that song or album before its date of release.
as such, you may only be able to download the pre-ordered song or album on or after the release date.

on its release date, you may download the songs or albums by these steps:

  1. sign in to your aftown account
  2. click on you from the menu and select my downloads from the drop-down
  3. click on the download to download your pre-ordered song or album
i can’t download the music I paid for
aftown gives its users two download attempts for each song they buy. If you see a message stating you have reached your download limit, kindly contact our live support team or reach us on the numbers below and we will instantly give you another download opportunity

aftown – the artists you know, the music you love.

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