aftownmusic Android App

faqs & more

Accounts

get a quick solution to your problems relating to your aftownmusic user account

cannot login

please be sure to enter your username, or email address in the username field.

having trouble signing up?

every aftownmusic account is unique. therefore usernames, phone numbers and email addresses can only be used once.

invalid credentials. please try again!

check to see if your aftownmusic username and password are correct

how do i edit my aftownmusic profile?

upon sign up, you will be greeted with a prompt to edit your aftownmusic profile. you are allowed to edit your profile as many times as you want.

click on the avatar, profile picture, or username from the menu to edit your profile.

Subscription

get a quick solution to problems relating to your aftownmusic user subscription on the android app

how do i pay for subscription?

you may renew your subscriptions using mobile money, credit/ debit card and  MTN airtime.

How do I Change my Subscription?

Select your preferred subscription package and make payment to override your current subscription.

i have changed my subscription from MTN airtime to mobile money but my airtime is still deducted. what should i do?

dial *170#
select subscriptions
select aftownmusic
select unsubscribe

Are my subscriptions renewed automatically?

No. Subscriptions from MOMO and electronic cards are not renewed automatically.

Money was deducted from my MoMo account but I have not been signed to a package?

Close the app and log in again, if the problem remains contact us via our live chat, call the numbers below or send a mail via support.aftown.com.

MTN Airtime Subscription

get a quick solution to problems relating to your mtn airtime subscriptions on the android app

does my mtn airtime subscription renew automatically?

Yes, theMTN airtime subscription is renewed automatically and you don’t have to renew it every time.

how do I change an existing plan?

Go to subscriptions’ page
Select your current subscription
Select change plan
Choose the subscription plan you prefer

how do I unsubscribe?

Go to subscriptions’ page
Select your current subscription
Select unsubscribe
OR
Dial *175#
Select My subscriptions
Select Aftownmusic App
Select Unsubscribe

after airtime subscription do I need to pay for data whiles streaming?

Airtime subscription does not cater for data that will be used whiles streaming. You are encouraged to be on a data plan in order to enjoy.

i did not get a prompt from mtn upon entering my phone number

dial *175#
select approvals
select pending approvals
select aftownmusic subscription

i have changed my subscription from MTN airtime to mobile money but my airtime is still deducted. what should i do?

dial *170#
select subscriptions
select aftownmusic
select unsubscribe

Features

get a quick solution to your problems relating to features on your aftownmusic android app

the menu
  • discover
  • browse
  • radio
  • podcasts
  • account
  • help
  • about
  • log out
my library

whenever you click on the "+" symbol on a song, that songs adds to your library. songs in your library may be listened offline. you may also create your playlist on the app from the library

artists

the artists page displays a grid of all aftownmusic artists (name & display photo). clicking on an artists' page displays their photo, biography, song catalog, among others

podcasts

the podcast page presents you with the latest and exciting podcasts from all around, get all latest episodes of your favorite podcast right here on aftownmusic

radio

the radio page presents you with the various radio stations from all over africa, listen to awesome playlists on aftown radio fit for every mood

discover
  • the discover more section: this section displays a sample of variety of curated playlists on aftownmusic
  • new music : this section on the discover page shows a list of latest songs on aftownmusic
  • trending : this section shows a list of the most-streamed songs on the platform; with the song with the highest number of play-counts occupying the first position
support

the support page helps with solutions and answers to problems encountered while using the app.

the search button

the search button on the top-right corner of the page allows you to look up artists, songs, albums, playlists.

log out

this is where to sign out from the aftownmusic app

aftown Play

get a quick solution to your problems relating to playing of music on the android app

can i stream with my internet off?

yes, you can. you can stream music on aftownmusic even if you are not connected to the internet.

this works under either of these two conditions:

  1. the particular music should have been already streamed at a before time that you were connected to the internet.
  2. the music must have been added to your library
the discover page

the discover more section gives you a feel of the variety of music aftownmusic has to offer.

the trending page

the trending page on aftownmusic gives you a list of most listened songs on the platform, with the most streamed song on the number one spot

the radio goes to sleep when the app is closed

this is a little problem that is being tackled at the moment. an interim solution here is to play any random song first before playing from the radio.

what does the "+" symbols on the song arts do?

the "+" icon, when clicked on, adds the song to your library. this song may be listened offline

the new music page

the new music page provides you with all latest songs in the african music industry from your favourite artistes

the next song does not play (one song repeats)

do well to update your aftownmusic app to the current version, or deactivate the "repeat" button on the player.

the playlist tab in my app shows empty. what should I do?

Kindly update your app to the latest version to resolve the issue.

quick message